Terms of Service
1. Overview
Last updated: February 8, 2026
Welcome to Valérinne London. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Valérinne London.
Valérinne London operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), in order to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, including our Privacy Policy, govern your access to and use of the Services.
Please read these Terms carefully, as they contain important information regarding your legal rights, including limitations of liability and disclaimers of warranties.
By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Services.
2. Access and Accounts
By using the Services, you confirm that you are at least the age of majority in your jurisdiction of residence.
To access certain features of the Services or to make a purchase, you may be required to provide information such as your email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account. Accounts may not be transferred, sold, assigned, or licensed to another person.
3. Products and Availability
We make reasonable efforts to display our products accurately. However, colours and product appearance may vary depending on your device, screen, or settings.
All product descriptions, availability, and pricing are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities offered, on a case-by-case basis.
We do not guarantee that products will meet your personal expectations or appear exactly as displayed online.
4. Orders
By placing an order, you make an offer to purchase products from Valérinne London. All orders are subject to acceptance by us. An order is not accepted until payment has been successfully processed and order confirmation has been issued.
We reserve the right to refuse, cancel, or limit orders at our discretion. If we cancel or modify an order, we will attempt to notify you using the contact details provided at checkout.
Returns and exchanges are governed exclusively by our Refund Policy [LINK].
You confirm that purchases are made for personal or household use only and not for resale or commercial purposes.
5. Prices and Payments
All prices are subject to change without notice. The price charged will be the price displayed at the time the order is placed, excluding taxes, shipping, customs duties, or import charges unless stated otherwise.
You agree to provide valid, accurate, and complete payment information and authorize us (and our payment providers) to charge your selected payment method for the total amount of your order.
6. Shipping and Delivery
Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our reasonable control.
Risk of loss and title for products pass to you once the items are handed over to the shipping carrier.
7. Intellectual Property
All content included in the Services — including text, images, designs, logos, graphics, videos, and trademarks — is owned by or licensed to Valérinne London and is protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial purposes only. No content may be copied, reproduced, distributed, modified, or exploited without our prior written consent.
Valérinne London and related branding are trademarks of Valérinne London. Shopify trademarks remain the property of Shopify.
8. Optional Tools and Third-Party Services
The Services may include tools or features provided by third parties. These tools are provided “as is” and “as available,” without warranties or guarantees.
We are not responsible for third-party tools, websites, or services, and your use of them is at your own risk.
9. Relationship With Shopify
Valérinne London is powered by Shopify. However, all purchases and transactions are made directly between you and Valérinne London.
Shopify is not responsible for any aspect of sales, products, or disputes between you and Valérinne London. You release Shopify and its affiliates from any claims related to purchases made through our store.
10. Privacy
Your use of the Services is subject to our Privacy Policy [LINK], which explains how personal information is collected, used, and shared. Shopify may also process personal data as part of providing its platform.
11. Feedback
If you submit feedback, reviews, suggestions, or other content, you grant Valérinne London a perpetual, worldwide, royalty-free licence to use such content for any lawful purpose, including marketing and service improvement.
You represent that you own or have the necessary rights to submit such content.
12. Prohibited Uses
You may not use the Services for unlawful purposes, to infringe intellectual property rights, transmit malicious code, misuse personal data, impersonate others, or interfere with the security or operation of the Services.
We reserve the right to suspend or terminate access for violations of these Terms.
13. Termination
We may terminate or suspend access to the Services at any time without notice. All obligations incurred prior to termination remain enforceable.
14. Disclaimers
The Services and all products are provided “as is” and “as available,” without warranties of any kind, except where required by law. We do not guarantee uninterrupted, secure, or error-free operation.
Some jurisdictions do not allow certain disclaimers, so portions of this section may not apply to you.
15. Limitation of Liability
To the fullest extent permitted by law, Valérinne London shall not be liable for indirect, incidental, consequential, or punitive damages arising from your use of the Services or products.
16. Indemnification
You agree to indemnify and hold harmless Valérinne London and Shopify from any claims arising out of your breach of these Terms or misuse of the Services.
17. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
18. Governing Law
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Valérinne London is established, without regard to conflict of law principles.
19. Changes to These Terms
We may update these Terms from time to time. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
20. Contact Information
Questions regarding these Terms of Service should be directed to us at:
Email: info@valerinne-london.com
These Services are operated by Valérinne London, a trading name of YTEE Commerce,
established in the Netherlands.